Privacy Policy

Effective Date: September 11, 2024

1. Introduction

Welcome to Goalkeeper Heroes. This Privacy Policy was last updated on September 09, 2024, and explains how we collect, use, process, and safeguard your personal information when you interact with our products and services, including our games.

At Goalkeeper Heroes, located at Bdul. Metalurgiei 8A C, Loc. Iasi, Iasi, we are committed to complying with all applicable data protection regulations and ensuring the privacy of your personal data. This policy outlines how we handle information through our services, products, websites, and games, collectively referred to as "Services."

If you do not agree with this Privacy Policy or its terms, please refrain from using our Services, including games. You may also request deletion of your account and any related personal information by contacting us at info@goalkeeperheroes.com.

2. Information We Collect

We collect various types of information to provide a better user experience. The data we collect falls into three main categories:

• Account Information: Your email, password, and other account-related details.
• Profile Information: Display name, location data, social media links, and in-game activity.
• Communication Data: Correspondence, in-game chat logs, forum posts, and support requests.

3. Legal Basis for Data Processing

We process your personal data based on:

• Consent: When you agree to share your information.
• Contractual Necessity: To deliver services and fulfill agreements.
• Legal Obligations: To comply with applicable laws.
• Legitimate Interest: To ensure security and improve user experience.

4. How We Use Your Information

Your data is used to:

• Operate, optimize, and improve our products and games.
• Personalize in-game content and features.
• Provide customer support and address user inquiries.
• Prevent fraud or harmful activities in games.

5. Sharing Your Information

We may share your data in the following ways:

• Sharing Between Players: Your username and in-game activity may be visible to other players.
• Third-Party Services: Trusted third-party providers may access certain data for analytics, advertising, or payment processing purposes.

6. Your Rights Under the GDPR

If you reside in the European Economic Area (EEA), you have certain rights, including:

• Accessing and requesting copies of your personal data.
• Correcting inaccurate or incomplete data.
• Requesting deletion of your data.
• Restricting or objecting to data processing.

To exercise these rights, contact us at info@goalkeeperheroes.com.

7. Data Security

We use appropriate security measures to protect your data from unauthorized access or disclosure. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

8. Opt-Out and Data Deletion

You may request deletion of your personal data at any time by contacting us at info@goalkeeperheroes.com with the subject line "Delete My Data." Your request will be processed within 30 days, in accordance with legal requirements.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you through in-game updates or notifications. Continued use of our services constitutes your acceptance of any updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@goalkeeperheroes.com
• Address: 79 Ourbridge Street,Burwood, Christchurch,8083, New Zealand